Nevolu (ABN 46 452 335 044), is committed to ensuring each individual with whom we deal has their right to privacy protected and maintained. We are also committed to complying with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (the Privacy Act).
Throughout the website, we may refer to ‘personal information’. ’Personal information’ is any information or opinion (regardless of its accuracy) which identifies you, or which is capable of identifying you.
The type of personal information we collect depends on the type of dealing you have with us and may include:
We do not collect your sensitive information (as defined by the Privacy Act). If you have accidentally provided us with your sensitive information, please contact us so it can be deleted.
Furthermore, we may collect non-personal information about you when you visit our website (i.e. the time, date and duration of your browsing session). This data does not include anything pertaining to your identity and is simply used to maintain the functionality and ease-of-use of this site. We only collect personal information as permitted by the Privacy Act.
You do not have to provide us with your personal information. However, not doing so may limit the functionality of our website or prevent us from completing the purpose for which we have requested the information, such as to provide you with our products or services.
We collect personal information in several ways, including:
The personal information we collect will track and enhance your use of our website or our products or services and assist us in providing a better service to you.
When we collect personal information directly from you, we will take reasonable steps to notify you (using a collection notice) at, before, or as soon as practicable after, the time of collection. As a collection notice is specific to a particular collection of personal information, it will provide more specific information about our information-handling practices than this policy.
We may also collect your personal information from third parties and organizations engaged by us to carry out some of our business functions.
We only use and disclose your personal information for the purposes for which it is collected, which may include:
In order to fulfill the above purposes, we may disclose your personal information to:
Our Affiliates may be located in or outside of Australia. We will take reasonable steps to ensure that our overseas Affiliates treat your personal information securely.
By accessing or using our products, services or website, or providing your personal information to us, you freely consent to the transfer of your personal information to our overseas Affiliates.
We will not disclose your personal information to any third party (other than those outlined in this policy) without your written consent, unless we are otherwise required by law, permitted to under this policy or such disclosure is, in our opinion, reasonably necessary to protect our rights or property, avoid injury to any person or ensure the proper functioning of our website.
We may use your personal information to send you information, including about our new or improved products or services, where you have consented to us doing so or we are otherwise permitted to do so by law.
We may send this information to you via mail, email, SMS telephone, social media or by customizing online content and advertising on our website. These communications may continue even after you stop using our products or services.
You can opt-out by contacting us using the details below or using the unsubscribe function in the communication (where available).
To improve the functionality and performance of this website, we use third-party tracking tools. These tools are specifically made so that they are unable to collect personal information, instead of collecting non-specific, aggregate information for statistical analysis. However, as this information is collected by a third party, we are not responsible for what information is actually collected and how the information is used.
This collected data allows us to improve our website’s functionality, on top of facilitating Analytics, Advertising, Behavioral Targeting and Re-targeting, alongside the Interaction with external social media platforms.
We will take the following reasonable steps to ensure your personal information is secure, accurate and protected from misuse, interference and loss, as well as unauthorized access, modification or disclosure. However, as with any online or electronic security system, we cannot guarantee the security of any personal information transmitted through the internet, including our website. You provide your personal information to us at your own risk.
For your own protection, some sections of our website may ask for the use of a password. To maintain the strength and protection of this password, we suggest that you update it frequently and not share it with others.
We will destroy or de-identify personal information where it is no longer required unless we are required or permitted by law to retain the information.
We have procedures in place to deal with any suspected data security breaches, including a comprehensive data breach notification policy and response plan (Response Plan). This Response Plan outlines the steps our personnel are required to take in the event of a data breach, which allows us to identify and deal with a data breach quickly to mitigate any harm that may result.
Where we are required under the Response Plan, we will notify you as soon as practicable if we:
We will also notify the Australian Information Commissioner of the suspected data breach where we are required to do so.
We do not endorse any of those third parties, their products or services, or the content on those websites. Nevolu cannot make absolute guarantees as to the accuracy of the linked content or the security of any other sites or servers.
You are entitled to access the personal information we have collected about you. This includes lodging requests to access, change or delete your personal information. If you would like to make one of these requests, contact us using the details below and provide details of your request and the relevant personal information. We will do our best to accommodate your requests. We may require proof of identity.
If we do not allow you to access any part of your personal information, we will tell you why in writing.
We will not charge you for requesting access to your personal information but may charge you for our reasonable costs in providing you with access.
We will endeavour to:
Further information on your rights to privacy is available from the Office of the Australian Information Commissioner’s website (www.oaic.gov.au).
Last updated: 28 April 2022